Staff Satisfaction and Burnout at The Salvation Army Anti-Human Trafficking Department: A Descriptive Study
Start Date
April 2025
Location
2nd floor - Library
Abstract
Burnout, a condition associated with chronic occupational stress, is prevalent across various social work fields and often contributes to decreased employee retention and diminished staff morale. In the Greater Cincinnati Area, The Salvation Army Anti-Human Trafficking Department focuses on crisis and case management for those experiencing sex or labor trafficking. Since the Covid-19 pandemic, staff retention has been at a low within the department, with exit interviews with staff expressing a history of exhaustion from work and chronic stress. This descriptive research project evaluates staff and intern satisfaction and burnout rates within the department. Data was collected from seven respondents using a survey instrument that incorporated validated professional burnout assessment measures, with responses being recorded on a Likert scale. The information gathered from this study will be used by the program director to examine the current state of burnout within the staff.
Key Words: Staff Burnout, Anti-Human Trafficking, Staff Satisfaction, Social Work
Staff Satisfaction and Burnout at The Salvation Army Anti-Human Trafficking Department: A Descriptive Study
2nd floor - Library
Burnout, a condition associated with chronic occupational stress, is prevalent across various social work fields and often contributes to decreased employee retention and diminished staff morale. In the Greater Cincinnati Area, The Salvation Army Anti-Human Trafficking Department focuses on crisis and case management for those experiencing sex or labor trafficking. Since the Covid-19 pandemic, staff retention has been at a low within the department, with exit interviews with staff expressing a history of exhaustion from work and chronic stress. This descriptive research project evaluates staff and intern satisfaction and burnout rates within the department. Data was collected from seven respondents using a survey instrument that incorporated validated professional burnout assessment measures, with responses being recorded on a Likert scale. The information gathered from this study will be used by the program director to examine the current state of burnout within the staff.
Key Words: Staff Burnout, Anti-Human Trafficking, Staff Satisfaction, Social Work
