Title

How Customer Voice Contributes to Stronger Service Provider Relationships

Authors

Russell Lacey, Xavier University - CincinnatiFollow

Document Type

Article

Publication Title

Journal of Services Marketing

ISSN

08876045

Volume

26

Issue

2

First Page

137

144

Publication Date

4-2012

Recommended Citation

Lacey, Russell, "How Customer Voice Contributes to Stronger Service Provider Relationships" (2012). Faculty Scholarship. 7.
https://www.exhibit.xavier.edu/marketing_faculty/7