Document Type

Presentation

Location

Room 405 - Conaton Learning Commons

Start Date

22-5-2017 10:50 AM

End Date

22-5-2017 11:40 AM

Description

  • Maaike Oldemans, Technical Services Librarian, Cortland Memorial Library, State University of New York
  • Jennifer Kronenbitter, Associate Director of Libraries, Cortland Memorial Library, State University of New York

SUNY Cortland Memorial Library Libraries are dynamic organizations, always trying to improve their services to their patrons. Technical Services, in particular needs to keep to adjust their workflows and processes to ensure that the informational needs of patrons are being met. At SUNY Cortland, Bibliographic Services had been a behind the-scenes library activity. To better serve our library community, SUNY Cortland Memorial Library transformed workflows in Bibliographic services with the addition of Interlibrary Loan, Archives and Stack Management. Housed on different floors for many years and reporting to different supervisors, Stack Management, Interlibrary Loan and Archives operated independently from Bibliographic Services. The changing nature of technology, budget cuts and vision of the library, led to a metamorphosis of the library services. We addressed the organizational structure, the physical environment, the transitioning of staff, as well as functionality while also adjusting the name of the department to better reflect its actual purpose. This presentation will describe our experiences and workflows that transformed these disconnect services into functioning area that enhanced both the public and staff needs.

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May 22nd, 10:50 AM May 22nd, 11:40 AM

Technical Metamorphosis by Design

Room 405 - Conaton Learning Commons

  • Maaike Oldemans, Technical Services Librarian, Cortland Memorial Library, State University of New York
  • Jennifer Kronenbitter, Associate Director of Libraries, Cortland Memorial Library, State University of New York

SUNY Cortland Memorial Library Libraries are dynamic organizations, always trying to improve their services to their patrons. Technical Services, in particular needs to keep to adjust their workflows and processes to ensure that the informational needs of patrons are being met. At SUNY Cortland, Bibliographic Services had been a behind the-scenes library activity. To better serve our library community, SUNY Cortland Memorial Library transformed workflows in Bibliographic services with the addition of Interlibrary Loan, Archives and Stack Management. Housed on different floors for many years and reporting to different supervisors, Stack Management, Interlibrary Loan and Archives operated independently from Bibliographic Services. The changing nature of technology, budget cuts and vision of the library, led to a metamorphosis of the library services. We addressed the organizational structure, the physical environment, the transitioning of staff, as well as functionality while also adjusting the name of the department to better reflect its actual purpose. This presentation will describe our experiences and workflows that transformed these disconnect services into functioning area that enhanced both the public and staff needs.