Title

The Importance of Soft Skills in Business Intelligence Implementations

Document Type

Article

Publication Title

Business Intelligence Journal

ISSN

15472825

Volume

14

Issue

1

First Page

28

36

Publication Date

2009

Abstract

The article discusses the significance of soft skills or the non-technical factors in developing and implementing businessintelligence (BI) solutions. Accordingly, implementation of a BI solution is one of the most complex and time-consuming activity that an organization can pursue since it encompasses the development of tools and strategies to collect and store data. Moreover, the employees' knowledge of understanding the system is also essential to improve the business.